Help Center

How to Create and Manage Departments

Departments let you organize a larger team into groups—like Kitchen and Front of House—each with its own managers (who oversee the group) and members. Once you create departments, the rest of the app can be organized around them. You set them up from Account Settings, so you’ll need to be an Owner or Admin.

Step 1: Open the More tab

Open the ShiftFlow app and tap More in the bottom navigation bar.

Step 2: Open Account Settings

On the More screen, tap Account Settings under Business Operations.

Acme Inc

Team Management

Business Operations

Time Clock

My Personal

Step 3: Open Departments

In Account Settings, tap Departments.

Account Settings

CHAT

PERMISSIONS

Step 4: Start a new department

The first time, this screen is empty. Tap New Department to create one.

Departments

No departments yet. Create your first department to start grouping your team.

Step 5: Name it and add a manager

Give the department a name, then tap Add manager and pick a team member to lead it. Every department needs at least one manager.

New Department

Kitchen

Managers

Members

Add

Step 6: Add members and save

Under Members, tap the + to add the rest of the team in this department, then tap Save.

New Department

Kitchen

Managers

ML Maria Lopez

Members

Add
SC Sam Chen
JK Jordan Kim

Step 7: Open a department to manage it

Back on the Departments screen, each department shows its manager (👑) and members. Tap one to open it.

Departments

Kitchen (4)
Maria Lopez, Sam Chen, Jordan Kim, Diego Torres
Front of House (3)
Alex Rivera, Priya Patel, Noah Bennett

You have 3 member(s) without departments. View here.

Step 8: Edit or delete

Inside a department, tap Edit to rename it or change who’s in it. To remove the department entirely, tap Delete and confirm.

Kitchen

Managers (1)

ML Maria Lopez

Members (3)

SC Sam Chen
JK Jordan Kim
DT Diego Torres

Kitchen

Managers (1)

ML Maria Lopez

Members (3)

SC Sam Chen
JK Jordan Kim
DT Diego Torres

Delete Department?

The department will be deleted and cannot be recovered.

Cancel

Notes

  • Managers vs. members: managers oversee the department; members are everyone else assigned to it. A team member can be added to a department as either.
  • Members without departments: the Departments screen shows how many team members aren’t assigned yet, with a link to view them—handy for making sure no one is missed.
  • Deleting is permanent, but safe for people: deleting a department can’t be undone, but it only removes the grouping. The team members themselves stay on your team and simply become unassigned.