ShiftFlow separates product assistance, ideas, store ratings, and release information so each message reaches the appropriate destination.

Open Help & Feedback

Open More and scroll to the support entries.

Help & Feedback

Help & Support

Choose Help & Support for a problem that blocks or changes expected behavior.

Help & Feedback

Include the business name, affected team member, approximate time, device and operating system, app version, active account, exact error text, and safe reproduction steps. Attach a screenshot only after removing sensitive information.

Never send passwords, reset links, full payment-card details, or another person’s private data.

Feedback & Ideas

Choose Feedback & Ideas for a product suggestion or workflow improvement.

Help & Feedback

Describe the job you are trying to complete, who performs it, how often, and the current workaround. This gives more useful context than a feature name alone.

Rate ShiftFlow

Use the rating entry to open the applicable app store review surface. A store review is public and is not a reliable support channel for an account-specific problem.

Release Notes

Choose Release Notes to review customer-facing changes for recent versions.

Help & Feedback

Availability can differ by platform and rollout. Update the app before troubleshooting a feature described in a newer release.