Help Center
Get answers and product guidance
Explore how-to articles and walkthroughs designed to keep your team moving.
How to Add Mileage in Shiftflow
Help your team members add mileage details whenever they clock in.
How to Add Shift Notes
Capture on-the-fly context while a shift is running.
How to Add Tips in ShiftFlow
Enable the Tip field and show team members how to record gratuities from the Clock tab.
How to Allow Background Location Updates
Enable background location updates so ShiftFlow can report your location efficiently even when the app is not in use.
How to Change Account Currency
ShiftFlow supports all major currency signs.
How to Change Account Distance Unit
Use miles or kilometers to match your region and reporting.
How to Change Account Time Zone
Adjust the account time zone for accurate overtime and pay period calculations.
How to Change Time Off Settings
Adjust the time off categories your team tracks and controls how requests are paid.
How to Clock In
Clock in from the Clock tab, confirm your photo and location, and you’re ready to work.
How to Configure Clock In Job Code Requirements
Configure whether team members must select a job code when clocking in with Enforced, Prompted, or Flexible modes.
How to Configure Location Tracking
Enable location tracking, choose enforcement, and keep your sites list current.
How to Create a Job Code
Start from the More menu, open Job Codes, and create a new job code with default pay ready for your team members.
How to Delete My Account
Permanently delete your account and remove personal data from active systems.
How to Edit Shift Time
Correct missing or inaccurate shift entries before payroll runs.
How to Enable Auto Clock Out
Automatically clock out open shifts after a set number of hours.
How to Enable Bonus for Shifts
Allow managers to add shift bonuses and capture them on timesheets.
How to Enable Mileage Tracking
Track and optionally reimburse mileage alongside every shift.
How to Enable Tip Tracking
Let team members record the tip amount for each shift.
How to Invite Team Members
Invite team members with a shareable 6‑character code.
How to Join a Team with an Invite Code
Join your team using a 6‑character invite code.
How to Set Account Break Policy
Configure break modes, types, and safeguards to match your policies.
How to Set Account Overtime Rules and Rates
Set daily and weekly thresholds and multipliers so overtime calculates correctly.
How to Set Account Pay Period
Align timesheets with your payroll cadence by setting pay periods.
How to Set Account Time Rounding
Keep timesheets consistent with configurable rounding for clock‑ins and clock‑outs.
How to Set Account Work Week Start Day
Set the weekday your work week begins so timesheets, overtime, and exports align with payroll.
How to Set Photo Validation
Ask for a photo at clock-in and decide whether it is optional or required.
How to Setup Holiday Pay
Configure holiday pay settings including default premium rates and which holidays are eligible for premium pay.
How to Transfer Account Ownership
Assign a new account owner with full administrative control.
How to Update My Business Logo
Keep your brand consistent by updating your business logo.
How to Update My Business Name
Keep organization details current by updating the business name.
How to Update Shift Differential Premium Pay
Navigate from Premium Pay into the Shift Differential editor to review the schedule and adjust the default premium uplift applied to qualifying shifts.
Will Team Members See Each Other’s Location or Shifts?
Understand what team members and admins can and can’t see.