How to Deactivate or Reactivate a Team Member
When someone leaves or takes an extended break, deactivate them instead of deleting them. Deactivating revokes their access but keeps all of their shifts, hours, and history, so your past reports stay accurate. You can reactivate them anytime they return.
Step 1: Open the More tab
Open the ShiftFlow app and tap More in the bottom navigation bar.
Step 2: Open Team Members
On the More screen, tap Team Members & Pay Rates.
Step 3: Open the team member’s profile
Tap the team member you want to deactivate.
Team Members
Step 4: Tap Deactivate
Scroll to the bottom of their profile and tap Deactivate.
Profile
Step 5: Confirm
Choose whether to Remove from future schedules, then tap Confirm.
Profile
Deactivate Team Member?
This team member will no longer be able to access the account.
The team member loses access immediately, but their records stay intact.
Reactivating a team member
To bring someone back, open Team Members & Pay Rates, tap View Deactivated Team Members…, open the person, and tap Activate.
Profile
Notes
- The account Owner can’t be deactivated.
- Deactivating never deletes data. Reactivate at any time and their history is still there.