How to Manage Your ShiftFlow Subscription
Only the account Owner should make subscription and payment changes. The available controls depend on whether the subscription was purchased directly through ShiftFlow or through the Apple App Store or Google Play.
Step 1: Open Billings
Tap More → Account Settings → Billings.
Account Settings
Step 2: Review the subscription summary
Check the current plan, subscription status, billed amount, and renewal date before making a change. The billing page may also show the plan’s team-member allowance or other account-specific details.
Billings
An Active status means the account currently has subscription access. If the status shows a payment or expiration problem, use the billing-management action shown on the page and resolve it through the original purchase provider.
Manage a subscription purchased directly
For a directly billed subscription, tap Manage payment methods to add, remove, or replace a payment method in the secure billing screen.
Billings
Return to ShiftFlow after finishing. Confirm that the billing page shows the expected status and renewal information. Updating a payment method does not by itself change the plan or cancel the subscription.
Manage an App Store or Google Play subscription
For a store-purchased subscription, tap Manage billing. ShiftFlow opens the store that owns the purchase.
Billings
This subscription is managed in the App Store or Play Store account that purchased it.
Use the same Apple ID or Google account that originally subscribed. If the store says it cannot find the subscription, confirm the signed-in store account before trying again. Plan changes, cancellation, and payment-method updates for these subscriptions must be completed in that store.
Find a payment or receipt
Under Recent Payments, select a completed payment and tap View receipt when that action is available.
Billings
Store-purchased receipts are also issued by Apple or Google and may need to be retrieved from that store’s purchase history.
If time clock access is blocked even after billing is restored, reopen ShiftFlow and check the subscription status again. See Why Can’t I Clock In? for other account and device checks.