How to Request a Time Correction
If a completed shift has the wrong start or end time, request a correction instead of changing the record yourself. Managers can then review the request and approve or reject it.
Step 1: Open the More tab
Tap More in the bottom navigation bar.
Step 2: Open My Past Shifts
On the More screen, tap My Past Shifts and open the completed shift that needs to be corrected.
Step 3: Tap Edit on the shift details screen
Open the completed shift and tap Edit.
Tuesday, Apr 14
8:57 AM - 4:12 PM
Shift Change Request
Requested change: update clock-in time to 9:00 AM and clock-out time to 4:00 PM.
Step 4: Update the times and explain the change
Enter the corrected time and add a short request message so the manager knows what changed.
Date
Tue, Apr 14
Start Time
9:00 AM
End Time
4:00 PM
Request Message
I forgot to clock out right at 4 PM.
Step 5: Submit the request
Tap Submit to send the correction for review.
Date
Tue, Apr 14
Start Time
9:00 AM
End Time
4:00 PM
Request Message
I forgot to clock out right at 4 PM.
Notes
- Time correction requests stay pending until a manager reviews them.
- If you change your mind before the request is reviewed, you can cancel the request from the shift details screen.