Help Center

How to Sign In or Reset Your Password

Use the same sign-in method originally connected to your ShiftFlow user. Choosing a different provider can create a separate identity instead of opening the expected account.

Sign in

From the Welcome screen, tap Sign In.

Here for the first time?

Set up a new business or join a team by invite

Already have an account?

Enter your email and continue, or select the supported Apple, Google, or Microsoft option associated with your account.

Sign In

Welcome back
Sign in to your ShiftFlow account
name@example.com
OR

Complete email verification when prompted. Check the address and spam folder if the verification message does not arrive.

Reset a forgotten password

On the email sign-in screen, tap Forgot Password?.

Sign In

Welcome back
Sign in to your ShiftFlow account
name@example.com
OR

Enter the account email and tap Send Reset Email.

Reset Password

Enter the email used for ShiftFlow. We will send password reset instructions.

name@example.com
Check your inbox and spam folder. The link opens the Confirm Reset Password screen.

Open the newest reset message and create a new password. Older links may expire after another request.

If sign-in still fails

  • Confirm there are no spaces or spelling errors in the email.
  • Use the original social provider if the account was created with one.
  • Complete pending email verification.
  • Confirm the device date and time are automatic.
  • Try the newest reset link in a supported browser.

A Manager can deactivate or reactivate team access but cannot view or reset another user’s password. Contact Support without sending your password or reset link.