How to Use Threads, Reactions, Pinned Messages, and Read Receipts
Message actions help a busy group keep context without starting a new conversation for every update.
Open message actions
Press and hold a message to open the actions supported for that message and your permissions.
Operations Team
Reply in a thread
Choose Reply in Thread, enter the response, and send it. The original message stays at the top of the thread.
Operations Team
Thread
Can someone confirm the closing checklist?
Confirmed. The photo is attached.
Use a thread when several replies belong to one question. A normal reply in the main channel does not create that grouped context.
Add a reaction
Choose Add Reaction and select the appropriate reaction. Reactions provide a short acknowledgment but should not replace a required written approval.
Pin a message
Choose Pin Message when an important update should be easy to find. Group Info lists pinned messages. Permissions can limit who may pin or unpin.
Mark unread
Choose Mark Unread to place an unread marker for your own follow-up. It does not make the message unread for other members or revoke a read receipt already sent.
View read receipts
For a message you sent in a group, tap or press the read indicator when available to see the members who have read it.
Read by
This message has been read by 3 members.
Read receipts indicate that the app recorded the message as read; they do not prove that someone completed the requested work.