Team members submit time corrections when a completed shift has the wrong time. Managers decide whether the requested values should replace the original shift and timesheet record.

Step 1: Open Time Correction Requests

On the manager home screen, tap Time Correction in Request Center.

You can also use More → Shift Update Requests.

Step 2: Choose a request

The list identifies Edit requests for an existing shift and New requests for time that was not recorded as a shift. Open the request you want to review.

Step 3: Compare the request with the original

Review the team member, shift date, original values, requested values, and request message. For an Edit request, verify both clock-in and clock-out values and any effect on breaks, Job Codes, or paid hours.

Step 4: Approve or reject

Tap Approve to apply the requested time to the shift and timesheet. Tap Reject to leave the original record unchanged.

After approval, confirm the request status and reopen the timesheet to check the recalculated hours.

Important behaviors

• A team member can cancel a pending request before review; it may disappear from the current list after refresh.
• Editing the underlying shift while a correction is pending automatically rejects that request. Review the request first unless the shift needs a different correction.
• Approving a request changes payroll-facing time. Confirm the correct pay period before marking that period Paid.

Team-member instructions are in How to Request a Time Correction.