Help Center

How to Make a Team Member an Admin

Admins can help you run the business: they manage team members, schedules, and account settings. You set a team member’s role from their profile, on the Admin Level tile. Only Owners and Admins can change someone’s role.

Step 1: Open the More tab

Open the ShiftFlow app and tap More in the bottom navigation bar.

Step 2: Open Team Members

On the More screen, tap Team Members & Pay Rates.

Acme Inc

Team Management

Business Operations

Time Clock

My Personal

Step 3: Open the team member’s profile

Tap the team member you want to promote.

Team Members

MS
Michael Scott Owner
michaelscott@office.com
DS
Dwight Schrute Admin
dwightschrute@office.com
JH
Jim Halpert
jimhalpert@office.com
PB
Pam Beesly
pambeesly@office.com

Step 4: Open Admin Level

On their profile, tap the Admin Level tile.

Profile

JH
Jim Halpert
jim.halpert@acme.com

Step 5: Choose Admin and save

Select Admin, then tap Save.

Admin Level

The team member now has the Admin role. To change them back, follow the same steps and choose Regular Team Member.

Notes

  • The Admin Level tile only appears for Owners and Admins. Regular team members can’t change roles.
  • The account Owner can’t be reassigned here. To hand the business to someone else, see How to Transfer Account Ownership.