How Trial and Seat Limits Work
Trials provide temporary subscription access. Paid plans can include a team-seat quantity or tier. The account Owner manages the subscription and seat selection.
Read the trial banner
The trial banner shows the remaining time and provides an upgrade entry. Dismissing the banner does not extend the trial or activate a subscription.
Choose Your Plan
Choose a plan before the trial ends to keep time clock access.
Understand seats
A seat represents supported team capacity for the selected plan. When the plan uses a seat selector, choose enough seats for the account’s active team.
Choose Your Plan
Choose a plan before the trial ends to keep time clock access.
Store subscriptions can use plan tiers instead of a direct per-seat selector. Manage them through the Apple App Store or Google Play account that purchased the subscription.
When the account exceeds its limit
ShiftFlow can show a seat-overage or upgrade requirement. The Owner should review active team members, deactivate accounts that should no longer have access, or increase the subscription capacity.
Do not delete historical records to reduce a seat count. Deactivation preserves Shifts and reports.
When time-clock access is blocked
An expired trial, inactive subscription, payment issue, or unresolved plan limit can block time-clock actions. Team members cannot resolve billing; they should send the exact message to the Owner.
Review billing
Billings
Confirm status, provider, renewal, plan, and recent payment. See How to Manage Your ShiftFlow Subscription.