See what may be stopping local customers from calling
Before you spend more on ads or lead platforms, find out what affects whether local customers find, trust, and contact your business. We review your Google profile, reviews, listings, and website, then send a prioritized list of what to correct first.
- Free, no payment
- No account access needed
- Reviewed by a specialist
Presence audit
Your online presence score
3 priority fixes
ranked by impact
Common issues that limit local leads
Dependence on paid leads
You pay Angi, HomeAdvisor, or ad platforms for each lead, while your own Google profile stays incomplete.
Declining call volume
Your profile is live, but it no longer generates the calls it should, and the profile alone does not show why.
Losing to nearby competitors
Customers find your business, then choose a competitor with more reviews or a more complete profile.
An incomplete online presence
Your profile, reviews, listings, and website are each partly done, and it is not clear which gap costs you the most work.
Calls from search
Last 6 months
Calls slowing down
No clear reason why
A diagnosis before more marketing spend
Spending more does not help when the customer journey is unclear. The report reviews the points where customers find, evaluate, and contact your business, then identifies the gaps most likely to get in their way.
of owners manage their own marketing
are held back from investing by cost
Few have time to review all of it themselves. BrightLocal, 2025
What the report covers
A specialist reviews five areas that influence whether a local customer finds your business, trusts it, and makes contact.
Google Business Profile
Where your Google profile falls short
We check your verification, primary category, services, service area, photos, and hours, and whether you appear for the searches customers use. Missing or inaccurate information can weaken relevance and make the profile less useful to customers.
More on profile setup
Rapid Rooter Plumbing
4.9 (128)
Open · Plumber · 3 mi
Best rated, rarely seen
Incomplete profile
Competitor benchmark
How you compare with nearby competitors
We place your profile next to businesses ranking above you for the same searches, then compare categories, review activity, and profile completeness. This highlights the clearest differences you may need to address.
More on Maps rankingReviews vs nearby
Same “plumber near me” search
191 fewer reviews
than the top result
Reviews and reputation
Where your reviews stand
We assess your review count, rating, recency, and response activity against the businesses customers see alongside you. Low volume or outdated reviews can make a competitor look like the safer choice.
More on review management4.3
23 reviews
area average is 68
4 months ago
9 months ago
No new reviews
in 4 months
Business information
Where your business information is wrong
We check whether your name, address, phone, and hours match across Google, Yelp, Bing, Facebook, and the data sources that feed them. Inconsistent information can send customers to dead ends and give search systems conflicting details.
More on listings cleanupYour info across the web
3 mismatchesFixable in one sync
across every directory
Website conversion
How your website turns visits into work
We review mobile speed, click-to-call, calls to action, and the path to a quote request. A slow or unclear site can make visitors leave before they call or request a quote.
No click-to-call
on mobile
What you receive
A prioritized list of what to fix first
You receive a concise diagnostic, not an automated score or a long report. It shows where your business stands across Google, reviews, listings, competitors, and your website, with the highest-impact corrections listed first. The summary is yours to keep, whether you implement it yourself or with ShiftFlow.
- A clear assessment of your full online presence in one place
- Recommendations ranked by likely customer and visibility impact
- No obligation, and nothing to purchase
Priority fixes
by impact- 1
Complete your Google Business Profile
High impact - 2
Fix the phone number on Yelp and Bing
High impact - 3
Start requesting reviews from customers
Medium - 4
Add your service area and hours
Medium
Yours to keep
DIY or with ShiftFlow
How it works
Submit your business details
Provide your business name, service area, and website. No payment or account access is required.
2 minutesWe review your presence
A specialist evaluates your business against the competitors appearing in your service area.
Manual reviewReceive your report
You get the diagnostic summary and your three highest-priority recommendations by email.
Built for home service businesses
The report is designed for owner-operated trades that depend on local search, reviews, and direct customer contact.
Frequently Asked Questions
Is it really free?
Do you need access to my Google account or website?
Is the report automated?
Do you look at my competitors?
What happens after I receive the report?
Free Local Visibility Report
See what may be getting between you and the next call
Get a free Local Visibility Report covering Google, reviews, listings, competitors, and your website, with the three priorities to address first.
Your current local visibility
See how customers find your business across Google, reviews, listings, and your website.
The gaps most likely to cost you calls
Understand where nearby competitors look stronger or easier to contact.
The three fixes to prioritize
Get a practical order of work based on what is most likely to help first.
Reviewed by a local visibility specialist, not an automated score.