Help Center

How Team Members Use Cost Codes

When your business enables Cost Codes, ShiftFlow asks for one after you select a Job Code. The Cost Code identifies how the time should be categorized within that job.

Clock in with a Cost Code

Step 1: Start Clock In and select a Job Code

Tap Clock In and complete any photo, location, work-site, or Job Code requirements.

Ready to Work

00:00:00

Job Codes

Required
Commercial Cleaning
Selected for this clock-in.
Job Code List
Commercial Cleaning
Lobby Reset
Exterior Wash
After-Hours Detail
Team members must pick a job code before they can continue.

Step 2: Select the Cost Code

On Cost Codes, choose the category that matches the work you are starting, then tap Start.

Cost Codes

Cost Codes

Regular Service
Deep Clean
Training

Step 3: Confirm the active allocation

The active time clock shows the current Job Code and Cost Code. Check both before beginning work.

Time Clock

Working
00:18:42
Closing · Deep Clean
Timeline
Started Closing · Deep Clean 4:02 PM

Change a Cost Code during the shift

Tap Switch Job on the active shift screen. Select the next Job Code, tap Next, choose its Cost Code, and tap Start.

Working
00:00:03
Checklists
Timeline
Switch Job
Take Break
More Actions

To keep the same Job Code but change only the Cost Code, select the current Job Code and choose the new Cost Code on the next screen. The overall shift continues.

Missing and archived Cost Codes

  • When Cost Codes are enabled, the selection cannot continue until an available code is chosen.
  • If the correct code is missing, contact a Manager instead of choosing an inaccurate category.
  • Archived Cost Codes disappear from new selections but remain on historical shifts and reports.
  • Offline Mode shows Cost Codes cached on the device. A newly created or restored code may not appear until the app reconnects and refreshes settings.

Managers can configure choices using How to Create and Manage Cost Codes. For the complete job-change flow, see How to Switch Jobs During a Shift.